Required skills

communication skills to question and respond to subject matter experts on technical and operational matters related to performance of telecommunications networks and faultfinding

literacy skills to

incorporate technical language into written tasks and basic reports

interpret enterprise policy

interpret technical documentation

numeracy skills to

apply mathematical formulas to solve problems in AC and DC circuits

interpret technical data for specifications of telecommunications networks

PC skills to update records database

planning and organisational skills to

coordinate the faultfinding process in liaison with others

plan prioritise and monitor own work

problem solving skills to

apply AC and DC fault finding techniques to different situations

apply network faultfinding techniques in a telecommunications network

research skills to interrogate databases and other sources to investigate systematic and logical faultfinding techniques of telecommunication networks

safety awareness skills to

apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

select and use required personal protective equipment conforming to industry and OHS standards

work systematically with required attention to detail without injury to self or others or damage to goods or equipment

technical skills to

replace network hardware

select and use appropriate test equipment to undertake fault finding techniques in telecommunications networks

use anti static procedures

Required knowledge

application of DC and AC electrical and principles

behaviour of faulty network elements including symptoms and impact on network

interpretation of test results and network elementsystem specifications

operation and purpose of testing equipment

overview of telecommunications hardware and networks

performance testing and faultfinding techniques of telecommunications networks

systematic and logical faultfinding

types of power sources used in telecommunications networks

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

rectify fault as instructed by NOC following OHS requirements and antistatic precautions

replace telecommunications hardware within service assurance guidelines according to enterprise procedures

update fault records database according to enterprise procedures

Context of and specific resources for assessment

Assessment must ensure

suitable site to replace telecommunications network hardware

range of hardware currently used in industry

range of general and test equipment required for testing telecommunications network hardware

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate developing rectification strategy

direct observation of the candidate replacing telecommunications network hardware within service assurance guidelines

oral or written questioning of the candidate to assess knowledge of replacement of telecommunications network hardware practices

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTTENA Install telecommunications network equipment

ICTTEN3056A Install telecommunications network equipment.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Relevant legislation, codes, regulations and standards may include:

Hardware may include:

NOC may relate to:

Appropriate person may include:

Hazards may include:

Personal protective equipment may include:

Repair task may include:

Tools may include:

Hardware replacement may include:

Contingencies may include:

Anti-static precautions may include:

OHS and environmental requirements may relate to:

Test may include:

Quality assurance may include: